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Croydon, London - 020-3000-7946

Terms of Use

Terms of Use (Website & Directory)

1. Who we are

This website is operated by The Business Networking Group (TBNG) (we, us, our). We run a business networking community and an online business directory.

2. Other important policies

These Terms should be read alongside our:

  • Terms of Sale
  • Privacy Policy
  • Cookie Policy

3. Business-use website

This website and our memberships are intended for business use.

You may be a limited company, partnership, or sole trader. Sole traders and individuals acting in the course of business are welcome.

We do not offer our memberships for personal/consumer use. If you are acting as a consumer (i.e., outside your trade, business, craft, or profession), you should not purchase a membership.

4. What this website is for

The website allows you to:

  • Browse our public business directory
  • Apply for and manage a membership
  • Create and maintain a business listing (subject to membership type)
  • Access member-only areas (where applicable)

5. Your account and security

You are responsible for:

  • Keeping your login details confidential
  • All activity that happens under your account
  • Ensuring the information you submit is accurate and up to date

6. Directory listings and public visibility

The directory is publicly accessible. Listings may be visible to anyone, whether or not they are logged in.

You understand and agree that:

  • Any listing information you publish may be viewed, copied, and shared by third parties
  • You should only publish contact details you are comfortable making public
  • You must have the right to publish any information you upload (including phone numbers, email addresses, addresses, images, logos, and website links)

We are not responsible for how third parties use publicly visible information.

7. Acceptable use

You must not use the website to:

  • Upload unlawful, misleading, defamatory, or infringing content
  • Impersonate others or misrepresent your business
  • Upload content you do not have permission to use
  • Attempt to gain unauthorised access to the website or other users’ accounts
  • Disrupt or damage the website (including by introducing malware)

8. Moderation and removal of content

We may review, edit, refuse, suspend, or remove any listing or content at our discretion where we believe it:

  • Breaches these Terms
  • Is misleading or harmful
  • Creates legal risk
  • Is inconsistent with the purpose of the directory or community

Where practical, we will try to contact you first. We are not obliged to publish or keep any listing live.

9. Third-party links

Listings may include links to third-party websites. We do not control those sites and are not responsible for their content, security, or privacy practices.

10. Disclaimer

We provide the website and directory on an “as is” basis. While we aim to keep information accurate and the website available, we do not guarantee:

  • That the website will be uninterrupted or error-free
  • That directory listings will generate enquiries, referrals, or business outcomes

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for:

  • Losses arising from reliance on directory information
  • Losses arising from interactions, contracts, or disputes between members, visitors, or third parties
  • Loss of profits, revenue, goodwill, or indirect/consequential losses

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.

12. Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on this page.

13. Contact

For questions about these Terms, contact us via the details shown on our website.