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Croydon, London - 020-3000-7946

Privacy Policy

Privacy Policy (UK GDPR)

1. Who we are

This Privacy Policy explains how The Business Networking Group (TBNG) uses personal data.

This policy should be read alongside our:

  • Terms of Use
  • Terms of Sale
  • Cookie Policy

2. The data we collect

Depending on how you use the website, we may collect:

  • Account details (such as email address and login information)
  • Membership and billing details (such as membership type and payment status)
  • Directory listing information you submit (such as business name, website, phone number, email address, postcode and address)
  • Communications (messages you send us)
  • Technical data (IP address, device/browser information, and usage data)

If you are a sole trader, business contact details may still be personal data.

3. Public directory listings

The directory is publicly accessible.

If you publish contact details in your listing, that information may be visible to the public. Only publish information you have the right to share.

4. How we use your data

We use personal data to:

  • Create and manage your account
  • Provide membership services
  • Publish and maintain directory listings
  • Communicate with you about your membership and service updates
  • Improve and secure the website
  • Measure website usage and performance

5. Lawful bases (UK GDPR)

We process personal data under one or more of these lawful bases:

  • Contract: to provide membership services you request
  • Legitimate interests: to operate and improve the website, prevent fraud, and keep the community safe
  • Consent: for certain marketing communications and cookies (where required)
  • Legal obligation: where we must comply with law

6. Marketing

We may send marketing emails (for example via Mailchimp) where you have opted in, or where otherwise permitted by law.

You can unsubscribe at any time using the link in our emails.

7. Sharing your data

We may share personal data with:

  • Service providers who help us run the website and memberships (for example website hosting, email marketing, analytics, and payment processing)
  • Professional advisers (legal/accounting) where needed
  • Authorities where required by law

8. Analytics

We use Google Analytics to understand how visitors use our website.

9. Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements.

10. Your rights

You may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion (in certain circumstances)
  • Restriction or objection to processing (in certain circumstances)
  • Data portability (in certain circumstances)

To exercise rights, contact us via the details shown on our website.

11. Security

We take reasonable measures to protect personal data, but no system is completely secure.

12. Changes

We may update this Privacy Policy from time to time. The latest version will be posted on this page.